Privacy Policy (Sabio)

Company Information

Sabio is a platform owned and operated by Southern California School of Interpretation (“SCSI”), an organization specializing in interpreter training, assessment, and workforce development.

For the purposes of applicable data protection laws, SCSI acts as the data controller for personal data collected and processed through the Sabio platform, unless otherwise specified in agreements with client organizations.

1. Introduction

Sabio (“we”, “our”, “us”) is an AI-powered assessment platform designed to evaluate interpreters, translators, and bilingual professionals through automated testing, scoring, and certification workflows.

This Privacy Policy explains how we collect, use, process, and protect information when you access or use our platform, website, and related services (the “Services”).

2. Definition of Data

For purposes of this Policy, “Data” means all information related to your use of the Services, including but not limited to:

• Account Data (registration and profile information)
• Assessment Data (test responses and performance results)
• Usage Data (interaction with the platform)
• Technical Data (device, system, and connection data)

3. Information We Collect

a. Account Data

• Name, email address, phone number
• Organization or employer
• Login credentials

b. Assessment Data

• Audio recordings, written responses, and submitted answers
• AI-generated scores, evaluations, and feedback
• Performance analytics and certification results

c. Usage & Technical Data

• IP address and device identifiers
• Browser type and operating system
• Session activity, timestamps, and navigation behavior

d. Integrity & Monitoring Data

To ensure fairness and prevent misuse, we may collect:

• Session metadata and behavioral signals
• Audio or other interaction data generated during assessments

4. How We Use Data

We use data to:

• Provide, operate, and maintain the Services
• Administer, score, and validate assessments
• Generate automated and standardized evaluation results
• Improve system performance, accuracy, and reliability
• Communicate with users and client organizations
• Ensure security, integrity, and compliance

5. AI Processing & Automated Decision-Making

Sabio uses artificial intelligence to evaluate assessment performance and generate scoring and feedback.

Our AI systems are designed to:

• Ensure consistency and scalability
• Reduce subjectivity in evaluation
• Provide timely and standardized results

We implement safeguards to promote fairness, reduce bias, and continuously monitor model performance. Human review may be available in certain cases.

6. Lawful Basis for Processing

Where applicable, we process Data based on:

• Consent (where required)
• Contractual necessity (to provide Services)
• Legitimate interests (such as improving our platform and ensuring security)

7. Anonymized and Aggregated Data

We may create anonymized, aggregated, or de-identified data that does not identify any individual.

Such data is not considered personal data and may be used for:

• Improving AI models and system performance
• Research, analytics, and benchmarking
• Product development and commercial purposes

8. Data Sharing

We may share Data with:

• Client organizations (e.g., employers, institutions) for assessment results
• Trusted service providers (e.g., cloud hosting, analytics)
• Legal authorities when required by law

We do not sell personal data.

All third-party providers are contractually required to protect Data and comply with applicable laws.

9. Data Retention

We retain Data only as long as necessary to:

• Deliver Services and maintain records
• Support certification validity and audit requirements
• Comply with legal obligations

10. Data Security

We implement appropriate technical and organizational measures, including:

• Encryption in transit and at rest
• Access controls and authentication
• Secure cloud infrastructure

11. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, Data may be transferred as part of that transaction.

12. Your Rights

Depending on your location, you may have rights to:

• Access your Data
• Correct inaccurate Data
• Request deletion
• Object to or restrict processing
• Request data portability

To exercise your rights, contact:[email protected]

13. Cookies & Tracking

We use cookies and similar technologies to:

• Enable platform functionality
• Improve user experience
• Analyze usage patterns

You may control cookies through your browser settings.

14. Third-Party Services

Our Services may rely on third-party providers (e.g., hosting, analytics). These providers process Data under their own privacy policies and contractual obligations.

15. Children’s Privacy

Sabio is not intended for individuals under 18. We do not knowingly collect personal data from minors.

16. Changes to this Policy

We may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance of any updates.

17. Contact